Terms & Conditions

Last modified: August 17, 2022

Email Notifications

Frequency: Dependent on account details and status, website and service usage, and number of orders.

Email Opt-In: You may opt-in on your dedicated account site login page or through other opportunities provided. By submitting your email at login and checking the box to receive communication from Lehigh CustomFit, you authorize Lehigh CustomFit to send you emails regarding, but not limited to, your account, order details, shipping and tracking notifications, eligibility status.

Email Opt-Out: You may opt out of receiving account related emails by following the opt-out procedures included with the email when received.

Cell Phone / Device Use

Frequency: Dependent on account status and website usage. Average 24 a year.

Cell Phone User Opt-in: You may opt-in at dedicated account site login or through other opportunities provided. This is a double opt-in program. You will be required to opt-in again by replying "YES" to the responding message. By opting in you authorize Lehigh CustomFit to send you text messages regarding, but not limited to, your account, order details, shipping and tracking notifications, eligibility status. By opting in you acknowledge that you are at least 18 years of age and are either the wireless account subscriber or have the permission of the wireless account subscriber to send and receive text message under these Terms and Conditions.f you need to change your cell phone number to continue receiving account related text messages, text “HELP” to any message you have received.

Cell Phone User Opt-Out: You many discontinue text service at any time by replying “STOP” to any message received from Lehigh CustomFit. After opting-out, you will not receive any additional text messages unless you opt back in.

Cell Phone User Fee: Lehigh CustomFit does not charge any users fees to send or receive text messages. No purchase necessary to participate. MSG Data rates may apply from your applicable carrier.

Cell Phone User Privacy: We will not share or use your cell phone number for any other purpose.

Mobile Warranty: Lehigh CustomFit will not be liable for any delays in the receipt of any SMS messages connected with our SMS service. Delivery of SMS messages is subject to effective transmission from your wireless service provider/network operator.

Mobile Privacy Policy

Lehigh CustomFit respects your privacy. We will only use the information you provide to transmit text messages to you; we will not share or use your cell number for any other purpose. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, to protect our rights or property. Text messages through your wireless carrier/service provider are not secure messages through encryption or similar technology. Revie our Privacy Policy on this Site for greater details.

Use Of Site

By use of theLehigh CustomFit website (the “Site ”), you agree to all of the terms, conditions, and notices contained or referenced in this Site (the “Terms and Conditions ”). If you do not agree to these Terms and Conditions, do not use this Site. Lehigh reserves the right to update or revise these Terms and Conditions. Your continued use of this Site following the posting of any changes to the Terms and Conditions constitutes acceptance of those changes.


The entire content of this Site is protected by copyright. You may not copy, distribute, or derivative works from any part of this website (including its graphics, pictorial matter, and text) without the prior written consent of Lehigh unless otherwise expressly permitted by the Site.


Lehigh CustomFit® and boot print logo design, Lehigh Safety Shoes® and logo design, ROCKY® and the Ram's Head Design; Durango with cowboy design; Georgia with Eagle design are registered trademark of Rocky. Other names, logos, designs, titles, words, or phrases within this Site, including but not limited to, Georgia Giant, Comfort Core, SPR Leather are trademarks, service marks, or tradenames of Rocky and may not be used without the prior written permission of Rocky. Rocky claims no interest in marks owned by other entities not affiliated with Rocky which may appear on this Site. Trademarks, trade names, product names and logos contained in or used by Lehigh CustomFit or third-party technology are the trademarks or registered trademarks of their respective owners, and the use of such Trademarks shall inure to the benefit of the trademark owner.

No Confidentiality

Should you choose to contact Lehigh CustomFit through the “Customer Service / Contact Us” link with any information, feedback, data, questions, comments, suggestions or the like regarding the content of this Site, the content of any such response shall be deemed not to be confidential and Lehigh CustomFit shall be free to reproduce, use, disclose and distribute the response to others without limitation or compensation, provided that Lehigh CustomFit will always comply with its Privacy Policy posted on this Site. Further, by choosing to submit a comment or message to Lehigh CustomFit through the “Customer Service / Contact Us” link, you agree to assign to Lehigh CustomFit all copyright interests in your questions, comments, suggestions, or commentary, and agree that Lehigh CustomFit is free to use the contents of your message, or derivatives thereof, without limitation.

Disclaimer of Warranties

The material in this web site is provided “as is”, without any kind of warranty. The material on this web site is not a warranty as to any product or service provided by rocky outdoor gear, rocky brands, inc., or any of the rocky brands, inc. Subsidiaries. Warranties, if any, accompany the product or service when purchased by a customer.

Limitation of Liability

Lehigh CustomFit is not liable for any errors, delays, inaccuracies, or omissions in this site or any sites that are linked to, or referred to by, this site. Under no circumstances shall Lehigh CustomFit be liable for any damages, including indirect, incidental, special, or consequential damages that result from the use of, or inability to use, this site whether based on actions in contract, tort, negligence, strict liability, or otherwise, even if rocky has been advised of the possibility of such damage.

Jurisdiction of Venue

You and Lehigh CustomFit agree that the laws of the State of Ohio will apply to all matters arising from or relating to use of this Site, whether for claims in contract, tort, or otherwise, without regard to conflicts of laws principles. You and Lehigh CustomFit also agree and hereby submit to the exclusive personal jurisdiction and venue of the Common Pleas Court of Franklin County, Ohio and the United States District Court for the Southern District of Ohio with respect to such matters.

Content Use Agreement

We love your post and know others will benefit from seeing it on our website. As you consider allowing us to publish your post, we want to make sure you know exactly how we intend to use it.

You can provide your permission for Rocky Brands, Inc. / Lehigh CustomFit to use your image, video or other content by replying to our Facebook, LinkedIn, Instagram or Twitter post with #agree. By providing your permission, you represent and warrant that you own the content and there are no other entities with ownership claims over it. You Lehigh CustomFita non-exclusive and non-revocable commercial right to reproduce the content in any form (including, but not limited to, video, internet posting, reproduction, display, email, publication, and distribution), either through our own services or services provided by third parties, throughout the world in any medium now known or later developed and without restriction or limitation.

You agree that your content may be used by Lehigh CustomFiteither alone or in conjunction with sketches, cartoons, captions, films, art work, textural matter or other photographs. While Lehigh CustomFitwill make commercially reasonable efforts to give you credit for your content and provide a link back to your Facebook, Instagram or Twitter account when applicable, you agree that such credit is not mandatory and your permission for us to use your content is not contingent upon such credit being given. You waive any right to inspect and/or approve the finished work incorporating the content or the advertising copy that may be used in connection therewith or the use of which said finished work may be applied. Further, you waive any claims to royalties with regards to your content or our finished work. Last, you agree that if any provision, or any portion of any provision, contained herein is determined to be invalid under any statute or rule of law, then it shall, to that extent alone, be deemed omitted, and the remainder of this Content Use Agreement shall remain in full force and effect. This Content Use Agreement shall be governed by the laws of the state of Ohio.

If you don't agree to these terms, we completely understand and no further action is required. Thanks again and please email us at CustomerService@RockyBrands.com if you have any questions.

Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Rocky with respect to your use of this Site and supersede all prior or contemporaneous communications and proposals, whether oral, written, or electronic, between you and Rocky with respect to this Site. If any provision(s) of these Terms and Conditions are held invalid or unenforceable, those provisions shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining provisions shall remain in full force and effect.

Copyright ©2023 Lehigh CustomFit, a branded service of Lehigh Outfitters, a division of Rocky Brands, Inc. All Rights Reserved.