No promotional time period or gimmicks! Shipping and Returns are always free!
If you have any questions, please click the Live Support button at the top or call 800-444-4086.
For more information on our Return Policy view our Warranty.
Have a Return? It's convenient and easy to do.Safety Shoes have to fit perfectly, and sometimes they don't. So we offer (what we consider to be) the easiest,
fastest and FREE returns process in the industry. All of your orders placed through your CustomFit site are saved
and are easily accessible in the Order History list on your site. Identify the order you would like to return,
click the Return button and your free Fed Ex shipping label immediately pops up. Just print the label, adhere to your
re-packaged boots and drop them off at any FedEx location. Once we receive it at our warehouse, we’ll inspect it
and immediately issue credit to your account. It’s that simple. No need to pick up the phone, no questions asked,
and most importantly, no waiting. Your time is valuable, and we understand that, so we’ve developed a returns process
that allows you to do things on your own time and with as little effort as possible.